GDPR Policy

This GDPR Policy explains the rights available to individuals in the United Kingdom and European Economic Area under the UK GDPR and EU General Data Protection Regulation ("GDPR") when their personal data is processed by Zerothcode IT Solution Ltd (UK) or Zerothcode IT Solution Pvt Ltd (India) - together "Zerothcode". It supplements our Privacy Policy.

1. Introduction

The GDPR gives individuals in the UK and EU specific rights over their personal data and places obligations on organisations that process it. This policy sets out how Zerothcode meets those obligations for visitors, clients and contacts based in the UK and EU.

2. Data Controller Details

• Zerothcode IT Solution Ltd (UK entity) - 80 Ruskin Gardens, Harrow, HA3 9PZ, England - info@zerothcode.com
• Zerothcode IT Solution Pvt Ltd (India entity) - Center, 218-219, Mota Bazaar, Vallabh Vidyanagar, Anand, Gujarat 388120, India - info@zerothcode.com

The relevant controller for your data depends on which entity you are dealing with, as identified in your proposal, invoice or correspondence with us.

3. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Contract - to perform a contract with you, such as delivering a project you have engaged us for;
• Legitimate interests - such as responding to enquiries, improving our services, and direct marketing where appropriate;
• Consent - such as non-essential analytics or marketing cookies, which you can withdraw at any time;
• Legal obligation - such as retaining invoices for tax and accounting purposes.

4. Your Rights Under GDPR

If you are located in the UK or EEA, you have the right to:

• Access - request a copy of the personal data we hold about you;
• Rectification - request correction of inaccurate or incomplete data;
• Erasure - request deletion of your data, where applicable ("right to be forgotten");
• Restriction - request that we limit how we use your data in certain circumstances;
• Portability - receive your data in a structured, machine-readable format;
• Objection - object to processing based on legitimate interests or for direct marketing;
• Withdraw consent - where processing is based on consent, at any time, without affecting processing carried out before withdrawal.

5. How to Exercise Your Rights

To exercise any of these rights, email info@zerothcode.com with details of your request. We may need to verify your identity before actioning certain requests. We aim to respond within one month, as required by the GDPR.

6. International Transfers

As Zerothcode operates across the UK and India, personal data of UK/EEA individuals may be transferred to and processed in India by our team, and by third-party service providers located outside the UK/EEA. Where this occurs, we take reasonable steps to ensure an appropriate level of protection for your data, consistent with UK GDPR requirements for international transfers.

7. Data Protection Contact

For any GDPR-related query, contact our data protection contact point at info@zerothcode.com.

8. Right to Lodge a Complaint

If you are not satisfied with how we have handled your personal data or a request regarding it, you have the right to lodge a complaint with a supervisory authority. UK-based individuals may contact the Information Commissioner's Office (ICO). EU-based individuals may contact their local data protection authority.

9. Changes to This Policy

We may update this GDPR Policy from time to time to reflect changes in our practices or in applicable law. The "Last updated" date above indicates when this policy was last revised.